Home Finance Solutions embraces the initiative of the Financial Conduct Authority to be seen to be “treating customers fairly”. Our mission is, and always has been, to serve our customers interests by providing an honest and totally transparent service, making all communications easy to understand and adopting a fair and easily understood charging policy.
We believe that we have values and beliefs that totally support our clients’ best interests. We share those values and beliefs and support the reinforcement of the fair treatment of our customers. We believe that by implementing the above, we will increase customer satisfaction, increase our customer loyalty and improve our reputation.
